Shipping Policy

Welcome to VTC3PL Services Ltd. — your trusted logistics and transportation partner. This Shipping Policy outlines how we manage the shipment, delivery, and transit of goods handled through our logistics network and online platform https://vtc3pl.com.

1. Service Coverage

We currently offer logistics, transportation, and warehousing services across major cities and industrial hubs in India. Depending on the destination, our shipping timelines may vary due to operational and regional constraints.

2. Dispatch Time

All confirmed shipments are scheduled for dispatch within 24–48 business hours after payment confirmation and document verification. Delays may occur during weekends, national holidays, or due to unforeseen circumstances such as strikes or extreme weather.

3. Delivery Time

Transit times depend on the distance and mode of transport selected. Typical delivery estimates are as follows:

These are indicative timelines and may vary depending on local conditions or regulatory checks.

4. Tracking & Updates

Customers can track their shipment status using the provided tracking ID or document number (LR No. / DRS No. / THC No.) through our customer service team or online dashboard where available.

5. Shipping Charges

Shipping charges are calculated based on multiple factors, including distance, load type, and vehicle category. Applicable charges will be displayed before booking confirmation and included in your final invoice.

6. Delivery Issues

If delivery cannot be completed due to incorrect address details, recipient unavailability, or restricted access, our team will contact you to reschedule. Additional handling or re-delivery fees may apply.

7. Damaged or Lost Goods

All shipments are handled with utmost care. In case of any damage or loss during transit, customers are required to notify our support team within 24 hours of delivery with relevant proof (photographs, documents, etc.). Claims will be reviewed in accordance with company policy.

8. International Shipping

Currently, VTC3PL Services Ltd. provides logistics and delivery services only within India. International shipping services will be announced in the future upon expansion.

9. Contact for Shipping Support

For any shipping-related queries, please contact us:

VTC3PL Services Ltd.
Email: admin@vtc3pl.com
Website: https://vtc3pl.com
Customer Care: +918282824545

10. Policy Updates

We may update this Shipping Policy periodically. All updates will be reflected on this page with a new “Last Updated” date.